contact us

we can't wait to hear from you

contact us

E-mail: offthewallarttoronto@bellnet.ca

Phone: 416.947.1661

450 Queen St. West
Toronto, ON M5V 2A8

FAQ

to ensure a purrfect framing experience, please check out our FAQ below before contacting us

How do I get started on my custom framing project?

Getting started on your custom framing project is easy! Just give us a call, send us an email, or stop by our store to discuss your project with one of our framing experts. We'll guide you through the process and help you create a beautiful custom frame that you'll love.

What types of items can I get custom framed?

You can get almost anything custom framed! Common items include original watercolours, art prints, photography, posters, diplomas, certificates, jerseys, and keepsakes like baby shoes or wedding invitations. If you have something specific in mind, just ask us!

How long does the custom framing process take?

The timeline for custom framing can vary depending on the complexity of the project, but we typically aim to have your item ready within 7-10 business days.

Can you provide me with a quote for my custom framing project?

Of course! Just give us a call or send us an email with the details of your project, and we'll be happy to provide you with a quote.

Can I choose the frame and matting materials for my custom frame?

Absolutely! When you come in for a consultation you can explore all of our options for yourself. We want every custom piece to be tailored to suit your home, and your taste. Our job is to offer you our expertise and suggestions, and allow you the freedom to select whatever frame and materials you’d like for the design.

What type of glass do you use for custom frames?

We stock a variety of types of glass. Some options include: regular grade glass, UV protective glass, reflection control glass, as well as a number of different acrylic options. Depend on us to guide you to the suggestion that will best suit the needs of your art and it’s place in your home.

Where do you source your frames from?

Our mouldings can be traced back to manufacturing found all across the world. Fine, handcrafted ornate mouldings straight from Italy, as well as sleek hardwoods manufactured in the United States are available in our store. We also have access to other mouldings from countries such as Indonesia, as well as the Czech Republic, among others.

OFF THE WALL

450 Queen St. West
Toronto, ON M5V 2A8